Privacy Policy
UGRID ONLINE STORE (ugrid.online), operated by Goodsoil LLC, respects your privacy. This policy explains what information we collect, how we use it, and your rights.
Information We Collect
When you place an order or contact us, we collect:
- Contact information: name, email address, phone number
- Shipping information: delivery address
- Payment information: processed securely through Shopify Payments — we do not store your full credit card details on our servers
- Order details: products purchased, order history
How We Use Your Information
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your order status
- Respond to customer service inquiries
- Improve our website and product offerings
We do not sell your personal information to third parties.
Cookies
Our website uses cookies to maintain your shopping cart, remember your preferences, and analyze site traffic through Shopify's built-in analytics. You can disable cookies in your browser settings, but some site features may not work properly.
Data Sharing
We share your information only as necessary to fulfill your order:
- Payment processors (Shopify Payments) to process transactions
- Shipping carriers to deliver your order (name, address, phone)
We do not share your data with advertisers or unrelated third parties.
Data Security
Our store runs on Shopify, which is PCI-DSS compliant. All payment data is encrypted. Access to your personal information is limited to personnel who need it to fulfill your order.
Your Rights
You may request access to, correction of, or deletion of your personal data by emailing admin@goodsoilllc.com. We will respond within a reasonable timeframe.
Contact
For privacy questions or data requests: admin@goodsoilllc.com
Last updated: October 15, 2026